Problem

It is not possible in UI to distinguish between errors/warnings, that you already saw and solved and those, that you did not.

Solution

Introduce a solution on task level and seprately on system log level to acknowlege the error/warning.

• Introduce a checkbox column "Acknowleged" in the event log grid
• Log should be filterable by this column
• By default, acknowledged messages are not shown
• If checked for a warning/error, it should not trigger an error/warning symbol any more on task level
• If a user checks it for a warning / error a pop-up should appear:
  • It asks: Do you want to acknowledge this type of log entry also for
    • Checkbox: All other alike log entries
  • Below the checkbox there are 2 buttons

• • • Yes
    • No
  • If checkbox is checked yes is clicked
    • If this is a log entry stemming from a task (be it if user clicked in system log or task log)
      • All log entries that have same code AND same log message (but maybe different details) are also set to acknowleged. in all task event logs AND in the system log
    • If this a system log:
      • All log entries in the system log with same code and log message (but maybe different details) are set to acknowleged
    • For both cases:
      • A new system log message is created with level info, that lists the IDs of all log entries, that have been acknowledged and who did this.
      • The log message is extended by: "Acknowledged by username, timestamp; batch operation"
  • If yes is clicked, but checkbox is not checked: A warning message is shown, that tells the user, to either click "no" or activate the checkbox.
  • If "no" is clicked,
    • only the single message is acknowleged
    • The log message is extended by: "Acknowledged by username, timestamp; single operation"
• If a user unchecks an already acknowledged log entry, the mirrored opposite of the above outlined is happening:
  • unchecking
  • mass operations
  • extending of log entries