Details
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Bug
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Resolution: Fixed
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None
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High
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Improved error message if segment save runs into a timeout.
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Empty show more show less
Description
problem
Context: Opened Task, segment editing.
If the spellchecker is overloaded and is running into a timeout, the user gets an error message without any clue what is the problem:
”Error, whilst saving or reading data. Please contact our support team!
Server Message: 0 communication failure.”
Error Message in the Backend
id: 158941 level: ERROR ecode: E9999 message: Zend_Http_Client_Adapter_Exception: Unable to Connect to tcp://localhost:8081. Error #110: Die Wartezeit für die Verbindung ist abgelaufen appVersion: 5.7.15 file (line): /vendor/shardj/zf1-future/library/Zend/Http/Client/Adapter/Socket.php (235) URL: GET /editor/taskid/4419/plugins_spellcheck_spellcheckquery/languages?_dc=1670837574362&targetLangCode=da-DK Trace: #0 vendor/shardj/zf1-future/library/Zend/Http/Client.php(1073): Zend_Http_Client_Adapter_Socket->connect() #1 library/ZfExtended/Zendoverwrites/Http/Client.php(36): Zend_Http_Client->request() #2 application/modules/editor/Plugins/SpellCheck/Adapter/LanguageTool/Adapter.php(190): ZfExtended_Zendoverwrites_Http_Client->request() #3 application/modules/editor/Plugins/SpellCheck/Adapter/LanguageTool/Adapter.php(345): editor_Plugins_SpellCheck_Adapter_LanguageTool_Adapter->getLanguages() #4 application/modules/editor/Plugins/SpellCheck/Controllers/SpellCheckQueryController.php(66): editor_Plugins_SpellCheck_Adapter_LanguageTool_Adapter->getSupportedLanguage() #5 vendor/shardj/zf1-future/library/Zend/Controller/Action.php(516): editor_Plugins_SpellCheck_SpellCheckQueryController->languagesAction() ....
which is then converted to a
ecode: E1308
domain: core.httpclient
message: ZfExtended_Zendoverwrites_Http_Exception_Down: Requested Service is DOWN: http://localhost:8081
appVersion: 5.7.15
file (line): /library/ZfExtended/Zendoverwrites/Http/Client.php (68)
URL: GET /editor/taskid/4419/plugins_spellcheck_spellcheckquery/languages?_dc=1670837574362&targetLangCode=da-DK
Trace:
#0 /library/ZfExtended/Zendoverwrites/Http/Client.php(44): ZfExtended_Zendoverwrites_Http_Client->handleException()
#1 /application/modules/editor/Plugins/SpellCheck/Adapter/LanguageTool/Adapter.php(190): ZfExtended_Zendoverwrites_Http_Client->request()
#2 /application/modules/editor/Plugins/SpellCheck/Adapter/LanguageTool/Adapter.php(345): editor_Plugins_SpellCheck_Adapter_LanguageTool_Adapter->getLanguages()
solution
First setup a test scenario, which is leading to the same error message in the UI.
If that is the case, contact tlauria to discuss how to solve it properly.
