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  1. translate5
  2. TRANSLATE-3142

Improve user feedback when spellchecker is overloaded

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Details

    • High
    • Improved error message if segment save runs into a timeout.
    • -

    Description

      problem

      Context: Opened Task, segment editing.

      If the spellchecker is overloaded and is running into a timeout, the user gets an error message without any clue what is the problem:

      Error, whilst saving or reading data. Please contact our support team!
      Server Message: 0 communication failure.”

      Error Message in the Backend

      id: 158941
      level: ERROR
      ecode: E9999
      message: Zend_Http_Client_Adapter_Exception: Unable to Connect to tcp://localhost:8081. Error #110: Die Wartezeit für die Verbindung ist abgelaufen
      appVersion: 5.7.15
      file (line): /vendor/shardj/zf1-future/library/Zend/Http/Client/Adapter/Socket.php (235)
      URL: GET /editor/taskid/4419/plugins_spellcheck_spellcheckquery/languages?_dc=1670837574362&targetLangCode=da-DK
      Trace: 
      #0 vendor/shardj/zf1-future/library/Zend/Http/Client.php(1073): Zend_Http_Client_Adapter_Socket->connect()
      #1 library/ZfExtended/Zendoverwrites/Http/Client.php(36): Zend_Http_Client->request()
      #2 application/modules/editor/Plugins/SpellCheck/Adapter/LanguageTool/Adapter.php(190): ZfExtended_Zendoverwrites_Http_Client->request()
      #3 application/modules/editor/Plugins/SpellCheck/Adapter/LanguageTool/Adapter.php(345): editor_Plugins_SpellCheck_Adapter_LanguageTool_Adapter->getLanguages()
      #4 application/modules/editor/Plugins/SpellCheck/Controllers/SpellCheckQueryController.php(66): editor_Plugins_SpellCheck_Adapter_LanguageTool_Adapter->getSupportedLanguage()
      #5 vendor/shardj/zf1-future/library/Zend/Controller/Action.php(516): editor_Plugins_SpellCheck_SpellCheckQueryController->languagesAction()
      ....  

      which is then converted to a

      ecode: E1308
      domain: core.httpclient
      message: ZfExtended_Zendoverwrites_Http_Exception_Down: Requested Service is DOWN: http://localhost:8081
      appVersion: 5.7.15
      file (line): /library/ZfExtended/Zendoverwrites/Http/Client.php (68)
      URL: GET /editor/taskid/4419/plugins_spellcheck_spellcheckquery/languages?_dc=1670837574362&targetLangCode=da-DK
      Trace: 
      #0 /library/ZfExtended/Zendoverwrites/Http/Client.php(44): ZfExtended_Zendoverwrites_Http_Client->handleException()
      #1 /application/modules/editor/Plugins/SpellCheck/Adapter/LanguageTool/Adapter.php(190): ZfExtended_Zendoverwrites_Http_Client->request()
      #2 /application/modules/editor/Plugins/SpellCheck/Adapter/LanguageTool/Adapter.php(345): editor_Plugins_SpellCheck_Adapter_LanguageTool_Adapter->getLanguages() 

      solution

      First setup a test scenario, which is leading to the same error message in the UI.

      If that is the case, contact tlauria to discuss how to solve it properly.

       

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            pavelperminov Pavel Perminov
            tlauria Thomas Lauria
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            Dates

              Created:
              Updated:
              Resolved: